HSM-1580 Using Technology in the Hospitality Industry

Credits 3
This course introduces basic computer applications used in the hospitality industry. Technology offers communication, professionalism, self-development, and a means to be hospitable. Our study involves technical applications for business management, organizational controls, reservations, financial analysis, and marketing. It offers hands-on practicum on operational use with point-of-sale systems, food service control systems, property applications, revenue management and cost analysis, as well as training on applications critical to business solutions.
Course Outcomes

Identify technology terms and system applications used in the hospitality industry.
Produce memos, tables, flyers, and other Word documents specific to the hospitality industry.
Create a financial report and schedule using spreadsheet application.
Make a visual presentation using PowerPoint.
Identify the importance of a database to track contacts and information.
List the business capabilities of social media and internet resources in the hospitality industry.