Computer Service Technology Certificate

Program Description

This program prepares students for computer support careers. It also prepares students for the CompTIA A+ computer support certification, the CompTIA Network+ certification, and the CompTIA Security+ certification. All courses in this program can be used in the Computer Engineering Technology A.A.S. degree and the Information Technology A.A.S. degree.

Graduates of the Computer Service Technology Certificate will be able to:

• Use operating systems, word processors, spreadsheets, and Web browsers to solve technical problems and present the solutions
• Upgrade and repair personal computers
• Design, build, and manage local area networks using basic telecommunications systems and protocols
• Apply information security methods to protect information and programs stored on a computer

Sequence of Study - Computer Service Technology Certificate

Below are the required courses for your program arranged in a suggested sequence. Please note that the sequence does not include developmental coursework. See Academic Preparation  for the developmental course sequence if applicable to you.

Required Courses (in expected order)

• INT-1010 Introduction to Information Technology (CyberWATCH common course equivalent: CW120) Credits: 3 (Program Requirement)
• INT-1540 Computer Hardware I: A+ Credits: 4 (Program Requirement; Critical Course)
• INT-1700 Understanding Operating Systems Credits: 3 (Program Requirement)
• INT-2540 Computer Hardware II: A+ Credits: 4 (Program Requirement)
• INT-1550 Introduction to Networks: Network+ Credits: 3 (Program Requirement; Critical Course)

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• INT-1370 Introduction to Help Desk Tools and Procedures Credits: 3 (Program Elective) or
• INT-2300 Windows Desktop Operating System Credits: 3 (Program Elective) or
• INT-1450 CCNA 1: Introduction to Cisco Credits: 4 (Program Elective) or
• INT-2530 Introduction to Telecommunications Credits: 3 (Program Elective) or
• INT-2930 Cooperative Education Credits: 1-3 Credits (Program Elective)

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• INT-1620 Security+ Preparation Credits: 3 (Program Requirement)

Program Total: 23 Credits