Hospitality Services Management Certificate

Program Description

The Certificate in Hospitality Services Management is a flexible certificate designed to introduce students to the key skills and concepts required for a successful career in the expanding field of hospitality services. The core courses provide a strong background that addresses all segments of the industry with an emphasis on real-world applications and experiential learning. The curriculum includes adequate credits allotted to electives, thus allowing students to pursue more specialized education in industry segments of their particular interest.

Program Outcomes

Graduates of the Hospitality Services Management CT will be able to:

• Describe key skills and characteristics required for a successful career in hospitality
• Apply key aspects of quality guest services in various hospitality industries
• Explore how technologies are used in hospitality operations or businesses
• Identify trends in hospitality

Sequence of Study - Hospitality Services Management Certificate

Below are the required courses for your program arranged in a suggested sequence. Please note that the sequence does not include developmental coursework. See Academic Preparation  for the developmental course sequence if applicable to you.

Required Courses (in expected order)

• HSM-1510 Introduction to the Hospitality Industry Credits: 3 (Program Requirement; Critical Course)
• HSM-1515 Leadership and Interpersonal Dynamics in Hospitality Credits: 3 (Program Requirement)

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• HSM-1550 ServSafe Certification Credits: 1 (Program Elective) or
• HSM-1860 Weddings and Social Events Credits: 1 (Program Elective)

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• HSM-1560 Catering and Banquet Operations Credits: 3 (Program Elective) or
• HSM-1750 Beer, Wines, and Spirits Credits: 3 (Program Elective) or
• HSM-2040 Bar and Beverage Management Credits: 3 (Program Elective)

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• HSM-1580 Using Technology in the Hospitality Industry Credits: 3 (Program Requirement)

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• HSM-1630 Food Service Operations Credits: 3 (Program Elective) or
• HSM-1520 Fundamentals of Meeting, Convention, and Event Management Credits: 3 (Program Elective) or
• HSM-1621 Hotel Operations Credits: 3 (Program Elective) or
• HSM-1815 Casino Management Credits: 3 (Program Elective)

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• HSM-2020 Food and Beverage Purchasing and Cost Controls Credits: 3 (Program Elective) or
• HSM-1640 Special Event Management Credits: 3 (Program Elective)

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• HSM-2050 Human Resources Management in the Hospitality Industry Credits: 3 (Program Requirement)
• HSM-2550 Understanding Hospitality Law Credits: 3 (Program Requirement)

Program Total: 25 Credits