Hospitality Services Management Certificate

Program Description

The Hospitality Services Management Certificate is a flexible program introducing students to critical hospitality industry skills and concepts.  Students develop these skills and concepts through hands-on learning. Students explore new technologies and current trends in the industry including guest services and service operations.  This program prepares students for an entry-level management position.  All of the courses in this certificate may be used towards the Hospitality Services Management, A.A.S. degree.

Program Outcomes

Graduates of the Hospitality Services Management CT will be able to:

• Describe key skills and characteristics required for a successful career in hospitality.
• Apply key aspects of quality guest services in various hospitality industries.
• Discuss how technologies are used in hospitality operations or businesses.
• Identify trends in hospitality.

Sequence of Study - Hospitality Services Management Certificate

Below are the required courses for your program arranged in a suggested sequence. Please note that the sequence does not include developmental coursework. See Academic Preparation  for the developmental course sequence if applicable to you.

Required Courses (in expected order)

• HSM-1510 Introduction to the Hospitality Industry Credits: 3 (Program Requirement; Critical Course)
• HSM-1515 Leadership and Interpersonal Dynamics in Hospitality Credits: 3 (Program Requirement)

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• HSM-1550 ServSafe Certification Credits: 1 (Program Elective) or
• HSM-1860 Weddings and Social Events Credits: 1 (Program Elective)

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• HSM-1560 Catering and Banquet Operations Credits: 3 (Program Elective) or
• HSM-1750 Beer, Wines, and Spirits Credits: 3 (Program Elective) or
• HSM-2040 Bar and Beverage Management Credits: 3 (Program Elective)

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• HSM-1580 Using Technology in the Hospitality Industry Credits: 3 (Program Requirement)

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• HSM-1630 Foodservice Operations Credits: 3 (Program Elective) or
• HSM-1520 Fundamentals of Meeting, Convention, and Event Management Credits: 3 (Program Elective) or
• HSM-1621 Hotel Operations Credits: 3 (Program Elective) or
• HSM-1815 Casino Management Credits: 3 (Program Elective)

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• HSM-2020 Food and Beverage Purchasing and Cost Controls Credits: 3 (Program Elective) or
• HSM-1640 Special Event Management Credits: 3 (Program Elective)

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• HSM-2050 Human Resources Management in the Hospitality Industry Credits: 3 (Program Requirement)
• HSM-2550 Understanding Hospitality Law Credits: 3 (Program Requirement)

Program Total: 25 Credits