Technical Support Specialist Certificate

Program Description

This certificate program includes courses to prepare students for Microsoft Office Specialist (MOS) certifications, as well as A+ certification. Students wishing to pursue the A.A.S. degree may apply these credits to the Information Technology degree.

Graduates of the Technical Support Specialist Certificate will be able to:

• Apply fundamental information technology concepts in order to manage files and effectively use a variety of information technology tools
• Demonstrate proficiency in the use of essential computer applications such as word processing, spreadsheets, database management, presentations, and desktop publishing
• Carry out preventative hardware and software maintenance
• Troubleshoot and correct computer hardware and software problems
• Assemble, reconfigure, and upgrade personal computers

Sequence of Study - Technical Support Specialist Certificate

Below are the required courses for your program arranged in a suggested sequence. Please note that the sequence does not include developmental coursework. See Academic Preparation  for the developmental course sequence if applicable to you.

Program Total: 22 Credits