BMT-2960 Emotional Intelligence in the Workplace

Credits: 3
Superior performance requires both intellectual and emotional intelligence. This course provides a fundamental understanding of how emotional intelligence (EI) impacts communication, leadership and decision-making styles as well as how to better utilize EI in managing cross-functional teams and overall workforce productivity. This course will explain how managers and supervisors at all levels can effectively develop and utilize their emotional intelligence to improve productivity and personal success in the workplace.

Formerly: MGT-2960. Students may not receive credit for both MGT- 2960 and BMT-2960.
Course Outcomes

Differentiate between Intelligence Quotient (IQ) and Emotional Intelligence (EI)
Explore the major components of EI
Apply strategies to strengthen one’s EI in the workplace