Computer Service Technology Certificate

Program Description

This program prepares students for computer support careers. It also prepares students for the CompTIA A+ computer support certification, the CompTIA Network+ certification, and the CompTIA Security+ certification. All courses in this program can be used in the Computer Engineering Technology A.A.S. degree and the Information Technology A.A.S. degree.

Program Outcomes

Graduates of the Computer Service Technology Certificate will be able to:

• Use operating systems, word processors, spreadsheets, and Web browsers to solve technical problems and present the solutions
• Upgrade and repair personal computers
• Design, build, and manage local area networks using basic telecommunications systems and protocols
• Apply information security methods to protect information and programs stored on a computer

Sequence of Study

Below are the required courses for your program arranged in a suggested sequence. Please note that the sequence does not include the English co-requisite course (EGL-0100S ) or any co-requisite MAT courses (MAT-0113C , MAT-0114C , MAT-0125C  and MAT-0135C  ). See Academic Preparation  for more information on College Readiness if applicable to you. 

Required Courses (in expected order)

• INT-1010 Introduction to Information Technology Credits: 3 (Program Requirement)
• INT-1540 Computer Hardware I: A Plus Preparation Credits: 4 (Program Requirement; Critical Course)
• INT-1700 Understanding Operating Systems Credits: 3 (Program Requirement)
• INT-2540 Computer Software: A+ Preparation Credits: 4 (Program Requirement)
• INT-1550 Introduction to Networks- Network Plus Prep Credits: 3 (Program Requirement; Critical Course)
• INT-1370 Introduction to Help Desk Tools and Procedures Credits: 3 (Program Requirement)

•  

• INT-2300 Windows Desktop Client Credits: 3 (Program Elective) or
• INT-2688 Cloud+ Preparation Credits: 3 (Program Elective) or
• INT-1620 Security+ Preparation Credits: 3 (Program Elective) or
• INT-2930 Information Technology Internship III Credits: 3 (Program Elective)

Program Total: 23 Credits

Need Help?

For help selecting an academic program or courses, consider using Career Coach, available at www.pgcc.edu/go/careercoach.